Wants to know who is visiting your website?Wants with their real-time exchange?Wants the more effective assurance opportunity?Net business (LR) is a section 企业级 website real-time alternating-current system, the website visitor only must click on in the homepage the dialog chart sign, does not need to install or to download any software, can direct and the website guest takes the personnel to carry on the immediate exchange.
net business (LR) is the enterprise excavates more latent customers, reduces the movement cost, enhances the working efficiency, the promotion customer degree of satisfaction, is the enterprise carries on the powerful tool which on -line consultation, on -line marketing, on -line guest take.The system is suitable for each kind of website, and entrusts with the website dialog vitality.
is the guest takes the personnel to monitor visitor's dynamic visit path immediately:
informs whether comes from the search engine, and provides the search key word;
informs whether comes from the friendship connection or the advertisement link;
dynamic informs the visit customer in website completely visit process:Visits first which page, meets down is which page, now which page pauses in, also can provide the time which pauses separately in each page.
is the guest takes the personnel to provide the detailed customer information: Which country does the
like customer come from, the area, some even includes the concrete origin and accesses the net the way;
like customer language language classification, in time zone; In front of
like customer whether takes the personnel with the website guest to link up, if provides the historical dialog record, in order to more thorough communication; Which product is the
like customer aims at and which service needs to converse the support; The
all dialogs record afterwards may unify manages and analyzes, not only may inspect and supervises the guest take personnel's work, also is helpful in helps them to raise the vocational level, in order to better serves for the customer.
by the low cost enhancement sale success ratio or the customer service efficiency, diverges the telephone or other guests takes the way the pressure;
provides the email service, the customer may at any time (after guest takes in particular personnel gets off work) submits about your product or the service intention;
may step the area operation, the guest takes the personnel to be possible to distribute in the different area, if some in Beijing, some in Shanghai, the guest take between the personnel also to be possible to switch over the dialog mutually, thus realizes cordinates your subsidiary company or the business agent together better and the customer communication, but all these are carries on based on yours website.
widely applies in on -line sale, on -line guest takes, order form processing, on -line Q/A and so on.